About

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.



New job opportunities are less likely in the future.

$38.3k

Annual median Salary

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Education

These occupations usually require a high school diploma.


84%

High school diploma or equivalent

16%

Less than high school diploma

1%

Post-secondary certificate

Careers

Typical Job Titles

Directory Assistance Operator

Information Specialist

Long Distance Operator (LD Operator)

Telephone Operator

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