About

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.



New job opportunities are likely in the future.

$46.9k

Annual median Salary

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Education

These occupations usually require a high school diploma.


63%

High school diploma or equivalent

11%

Post-secondary certificate

Careers

Typical Job Titles

Communications Officer

Communications Operator

Dispatcher

Public Safety Dispatcher

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