About
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
New job opportunities are less likely in the future.
$38.3k
Annual median Salary
Videos
Education
These occupations usually require a high school diploma.
84%
High school diploma or equivalent
16%
Less than high school diploma
1%
Post-secondary certificate
Careers
Typical Job Titles
Directory Assistance Operator
Information Specialist
Long Distance Operator (LD Operator)
Telephone Operator